Privacy Policy

StuLane.com Limited  ·  Last updated: 12 October 2026

1. Introduction

At StuLane, we take your privacy seriously. We believe in being open and transparent about how we collect, use and protect your personal information.

This Privacy Policy explains how StuLane.com Limited (“StuLane”, “we”, “us” or “our”) processes personal data when you visit our website, contact us, enquire about our services or work with us.

Our website is https://www.stulane.com.

We are committed to protecting your personal information in accordance with applicable UK data protection legislation, including:

  • The UK General Data Protection Regulation (UK GDPR).
  • The Data Protection Act 2018, as amended.
  • The Privacy and Electronic Communications Regulations 2003 (PECR), as amended.
  • The Data (Use and Access) Act 2025, where applicable.

2. Who We Are

StuLane.com Limited is a UK-based digital marketing and website development agency providing services including website design and development, search engine optimisation (SEO), digital marketing, business strategy and lead generation.

For the purposes of UK data protection legislation, StuLane.com Limited is the data controller for personal information collected and used for our own business purposes.

Our business details:
Company name: StuLane.com Limited
Company registration number: 11814910
Website: https://www.stulane.com
Email: [email protected]
Telephone: 03330 522655
Registered office: 8 Brightling Road, Polegate, East Sussex, BN26 5DB

If you have any questions about this policy or how we handle your personal information, please contact us using the details above.

When delivering services for clients, we may also act as a data processor on their behalf. In these circumstances, the client will generally be responsible for determining how and why personal information is processed, and the relevant contractual data protection arrangements will apply.

3. Information We Collect

Depending on how you interact with us, we may collect and process the following categories of personal information.

Information you provide directly

  • Your name and job title.
  • Your business or organisation name.
  • Your email address.
  • Your telephone number.
  • Your postal or business address.
  • Information submitted through website contact forms.
  • Details of enquiries, projects or services you are interested in.
  • Correspondence and communications with us.
  • Billing and payment-related information where applicable.

Information collected automatically

When you visit our website, certain technical information may be collected, including:

  • Your IP address.
  • Browser type and version.
  • Device type and operating system.
  • Pages visited and interactions with our website.
  • Date, time and duration of visits.
  • Referring websites or search engines.
  • Cookie identifiers and analytics information, where applicable.

Information from other sources

We may receive relevant business contact information from publicly available sources, professional networking platforms, referrals, business directories or other legitimate business sources.

Where required, we will inform individuals about the collection and use of their personal information.

4. How We Use Your Information

We use personal information only where we have a valid reason and lawful basis to do so.

Purpose Lawful basis
Responding to enquiries and requests Legitimate interests or steps prior to entering a contract
Providing our services and managing client relationships Contract or legitimate interests, depending on the circumstances
Sending proposals and quotations Steps prior to entering a contract or legitimate interests
Managing invoices, payments and accounting Contract and legal obligation
Maintaining website security and preventing misuse Legitimate interests
Improving our website and understanding visitor behaviour Consent where required for analytics technologies; otherwise legitimate interests where applicable
Sending marketing communications Consent or legitimate interests where legally permitted, subject to PECR
Complying with legal and regulatory requirements Legal obligation

Where we rely on legitimate interests, these may include operating and developing our business, responding to commercial enquiries, maintaining client relationships, promoting relevant services and protecting our systems.

We consider the impact of these activities on individuals and their privacy rights before relying on this lawful basis.

We do not sell your personal information.

5. Marketing Communications

We may occasionally contact clients, prospective clients and business contacts with information about our services, industry insights or relevant marketing updates.

We only send electronic marketing communications where permitted by applicable data protection and electronic marketing laws.

Depending on the circumstances, this may involve obtaining your consent or relying on an applicable exemption or other lawful basis.

You can opt out of marketing communications at any time by using the unsubscribe option included in our marketing emails, where provided, or by contacting [email protected].

We will respect your marketing preferences and maintain appropriate records to ensure that you are not contacted again for marketing purposes after opting out.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support its operation, understand how visitors interact with it and improve the user experience.

Cookies are small text files placed on your device when you visit a website.

These may include:

  • Strictly necessary cookies: Essential for website functionality, security and performance.
  • Analytics cookies: Help us understand website traffic, visitor behaviour and website performance.
  • Functional cookies: Remember preferences or support additional website features.
  • Marketing cookies: May be used to measure advertising effectiveness or support relevant advertising activities.

We will request consent before using non-essential cookies or similar technologies where required by law.

You can manage your cookie preferences through our website’s cookie controls, where available, or through your browser settings.

For further information, please read our separate Cookie Policy:

Cookie Policy

Our Cookie Policy should provide details of the cookies and tracking technologies actually used on our website, including relevant third-party providers, purposes and durations.

7. Sharing Your Personal Information

We may share personal information with trusted third-party service providers where reasonably necessary to operate our business and deliver our services.

Depending on the services we use, these may include:

  • Website hosting and technical support providers.
  • Email and business communication platforms.
  • Customer relationship management (CRM) systems.
  • Website analytics and reporting providers.
  • Marketing automation and email marketing platforms.
  • Payment processing and accounting providers.
  • Professional advisers, including accountants and legal advisers.
  • Contractors or specialist partners supporting client projects.

We take appropriate steps to ensure that organisations processing personal information on our behalf are subject to suitable data protection and confidentiality obligations.

We may also disclose information where required by law, to comply with regulatory obligations or to establish, exercise or defend legal claims.

We do not share personal information with third parties for their own independent marketing purposes unless we have an appropriate lawful basis and have provided the required privacy information.

8. International Data Transfers

Some of the third-party services and technology platforms we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take steps to ensure that appropriate protections are in place in accordance with applicable UK data protection law.

These may include:

  • Transfers to countries covered by UK adequacy regulations.
  • Appropriate contractual safeguards, such as the UK International Data Transfer Agreement or UK Addendum to standard contractual clauses.
  • Other lawful transfer mechanisms and safeguards where applicable.

You can contact us for further information about relevant international transfers and the safeguards used.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

Retention periods vary depending on the type of information, the purpose of processing and applicable legal obligations.

For example:

  • Client and project information may be retained for the duration of our working relationship and an appropriate period afterwards.
  • Financial and accounting records are generally retained for six years, or longer where legally required.
  • Enquiry and prospect information is reviewed periodically and removed or anonymised when no longer necessary.
  • Marketing contact details are retained while there is an appropriate lawful basis and are reviewed in accordance with our retention procedures.
  • Website analytics and cookie-related information is retained in accordance with the settings and retention periods of the relevant technologies.

Where appropriate, information will be securely deleted or anonymised when it is no longer required.

10. How We Protect Your Information

We take the security of personal information seriously and use appropriate technical and organisational measures to protect it.

Depending on the information and systems involved, these measures may include:

  • Secure website connections using HTTPS.
  • Access controls and account authentication.
  • Restricted access to confidential information.
  • Secure storage and backup procedures.
  • Software updates and security monitoring.
  • Appropriate confidentiality and data protection arrangements with service providers.

While we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under UK data protection law, you have a number of rights relating to your personal information.

Depending on the circumstances, these include:

  • Right to be informed: To understand how and why your personal information is used.
  • Right of access: To request a copy of the personal information we hold about you.
  • Right to rectification: To request correction of inaccurate or incomplete information.
  • Right to erasure: To request deletion of your personal information in certain circumstances.
  • Right to restrict processing: To request that we limit how your information is used.
  • Right to data portability: To receive certain personal information in a structured, commonly used and machine-readable format.
  • Right to object: To object to certain types of processing, including direct marketing.
  • Rights relating to automated decision-making: To receive applicable protections in relation to qualifying decisions made solely by automated means.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise your rights, please email [email protected].

We will respond within the time limits required by applicable data protection law, normally within one calendar month, subject to any lawful extension.

12. Artificial Intelligence and Automated Tools

As a digital marketing agency, we may use artificial intelligence (AI) and automated technologies to support activities such as content development, research, website optimisation, reporting and business administration.

Where personal information is processed using these tools, we aim to ensure that its use is appropriate, proportionate and consistent with applicable data protection requirements.

We assess the suitability of relevant providers and apply appropriate safeguards when personal information is processed through third-party technologies.

We do not use solely automated decision-making that produces legal or similarly significant effects on individuals unless permitted by applicable law and accompanied by appropriate safeguards.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms and external services.

These websites operate independently and may have their own privacy policies and data protection practices.

We encourage you to review their privacy policies before providing personal information.

We are not responsible for the privacy practices of websites or services operated by third parties.

14. Children’s Privacy

Our website and services are primarily intended for businesses and professional users and are not directed at children.

We do not knowingly collect personal information directly from children through services intended for adults.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can investigate and take appropriate action.

15. Complaints and Concerns

If you have any concerns about how we collect, use or protect your personal information, please contact us in the first instance.

Email: [email protected]
Telephone: 03330 522655

We will investigate privacy-related complaints and respond in accordance with applicable legal requirements.

You also have the right to complain to the UK’s independent data protection regulator, the Information Commissioner’s Office (ICO).

Information Commissioner’s Office
Website: https://ico.org.uk
Telephone: 0303 123 1113

We would welcome the opportunity to address your concerns directly before you contact the ICO.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal requirements.

Any updated version will be published on this page with a revised ‘Last updated’ date.

Where changes materially affect how we process personal information, we will take appropriate steps to inform affected individuals.

17. Contact Us

If you have any questions about this Privacy Policy, your personal information or your data protection rights, please get in touch.

StuLane.com Limited
Website: https://www.stulane.com
Email: [email protected]
Telephone: 03330 522655
Company registration number: 11814910
Registered office: 8 Brightling Road, Polegate, East Sussex, BN26 5DB

Last updated: 12 October 2026

For the terms that apply to using this website, see our Website Terms & Conditions.